Privacy Policy

When you use our services or website, Jamal Transport - Taxi Trip Maroc may collect the following information: • Personal identification data: name, email address, phone number • Travel details: pickup/dropoff locations, dates, flight numbers, hotel names • Payment information: processed securely through third-party payment providers — we do not store card details • Device and usage data: IP address, browser type, pages visited, through cookies and analytics tools • Communication records: WhatsApp messages, emails, and form submissions related to your booking

We use collected information to: • Process and confirm your transport bookings • Communicate with you about your ride, including driver details and pickup instructions • Send booking confirmations, receipts, and follow-up messages • Improve our website, services, and customer experience • Comply with legal obligations • Prevent fraud and ensure the safety of our drivers and passengers

We do not sell, rent, or trade your personal information. We may share data with: • Your assigned driver (name, pickup location, phone number, flight details) • Payment processors for transaction handling • Legal authorities when required by law • Analytics tools (Google Analytics) in anonymized, aggregated form

We implement appropriate technical and organizational measures to protect your data, including SSL encryption, secure hosting, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our website uses cookies to: • Remember your preferences and language settings • Analyze website traffic and usage patterns • Improve website performance You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.

Under applicable data protection laws (including GDPR for EU residents), you have the right to: • Access the personal data we hold about you • Request correction of inaccurate data • Request deletion of your data • Object to processing of your data • Request data portability • Withdraw consent at any time To exercise these rights, contact us at taxitripmaroc@gmail.com.

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, typically: • Booking records: 2 years after the last transaction • Communication records: 1 year • Website analytics data: 26 months After the retention period, data is securely deleted or anonymized.

Our website may contain links to third-party websites (Tripadvisor, Viator, Google Maps, etc.). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If we discover that a child has provided us with personal information, we will delete it promptly.

We may update this privacy policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy or your personal data, please contact us: • Email: taxitripmaroc@gmail.com • Phone: +212 6 18 58 38 66 • Address: Marrakech, Morocco For GDPR-related inquiries, you may also contact your local supervisory authority.